FAQ

ToyoShine has a complete professional R&D, QC, sales, after-sales team, with 11 years of experience to provide the most professional products and reliable quality, while we continue to provide the most reasonable price only. We have providing OEM/ODM services and our products are certified by TUV, also have the most complete testing laboratories to ensure the highest quality. We deserve your trust.

1. The 11-year R & D team is responsible for product design to landing.
2. Many years of experience in OEM/ODM service.
3. Complete testing laboratory keeps each product to complete all professional tests: high and low pressure test, constant temperature and humidity test, salt spray test, waterproof test, fall test, wind resistance test, high temperature test, combustion test, etc.
4. Be certified by TUV and other third-party laboratories

Yes, of course.

Please send an email to [email protected] immediately with the title “I need samples” and attach detailed sample parameters/description. You will get a reply within 30 minutes only. Usually we can provide samples quickly within 2-5 days.

We provide a standard 5-year warranty period, if you need a longer warranty period, we provide customized solutions to meet.

If there is a quality problem with the lamp during the warranty period, we will respond within 30 minutes and provide a solution immediately to fix it. Usually our solution is repair or replacement, and we will ensure that it does not cause any trouble to the customer.

Please send an email to [email protected] immediately, and note the emergency in the title of the email. Your request will be answered within 30 minutes only.

The answer is yes. ToyoShine as a leading manufacturer of industrial and outdoor lighting, we have strong R & D capabilities, which ensures that we can provide the most appropriate customized solution of new lighting products within seven days, according to needed price level and parameter requirements, and we ensure the superior safety, brilliant quality and highest standards of our products. We welcome OEM/ODM partners.